This Privacy Policy ("Policy") outlines how Dash to Cart (referred to as "Dash to Cart", "we", "us", or "our") collects, uses, discloses, and protects personal data from users, sellers, and customers across our platform, including our website, mobile applications, and other related services. This Policy is in accordance with the Personal Data Protection Act 2012 ("PDPA") for Singapore, Malaysia, and Hong Kong, as well as other applicable laws.

This Policy applies to all personal data in our possession or under our control, including personal data collected and processed by third-party organisations on our behalf.

It is important to read this Policy along with any other applicable terms of use or conditions, to ensure you understand how we process and protect your personal data.

If you provide us with personal data about a third party, you are responsible for informing the individual and obtaining their consent for processing and transferring their personal data as described in this Policy.

1. Personal Data We Collect

1.1 "Personal data" refers to information that can identify an individual, directly or indirectly. This may include:

• Personal details such as name, gender, and contact information (email, phone number, postal address).
• Financial information such as credit or debit card details.
• Transaction details including your purchase history and payment methods.
• Device data, including IP address, device ID, and location data.
• Activity data collected from your interactions with our platform (browsing behaviour, account interactions).

2. Collection and Use of Personal Data

2.1 We collect personal data:

• Directly from you when you create an account, make a purchase, or engage with our services.
• Automatically through cookies, browser tracking, and similar technologies.

2.2 We may use your personal data for the following purposes:

• To process orders, manage payments, and maintain your account.
• To provide customer support and address inquiries.
• To personalise and improve your experience on our platform.
• To send you marketing communications and promotions relevant to you.
• To meet legal and regulatory requirements.

3. Disclosure of Personal Data

3.1 We may share your personal data with:

• Third-party service providers who assist in services like payment processing, shipping, or website hosting.
• Our affiliates or related entities to improve the overall services offered by Dash to Cart.
• Legal authorities or regulators when required by law or to protect our legal rights.

3.2 We may transfer personal data outside of Singapore, Malaysia, or Hong Kong. In such cases, we will ensure adequate safeguards are in place to protect your data.

4. Data Security and Retention

4.1 We take appropriate administrative, physical, and technical measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of data transmission over the internet is completely secure.

4.2 We retain your personal data only as long as necessary for the purposes it was collected, or as required by law.

5. Access and Correction of Personal Data

5.1 You can request access to, or correction of, the personal data we hold about you by contacting our Data Protection Officer (DPO) at the contact details below. We may require verification of your identity before fulfilling such requests.

6. Withdrawal of Consent

6.1 You may withdraw your consent to our collection, use, or disclosure of your personal data by notifying us in writing. Please be aware that withdrawing consent may affect your ability to use certain services on our platform.

7. Use of Cookies

7.1 We may use cookies and other tracking technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

8. Contacting Us

8.1 If you have any inquiries regarding this Policy or how your personal data is handled, please contact our Data Protection Officer at:

Email: contact@dashtocart.io
Address: 71 Ubi Rd 1, #06-39 OXLEY BIZHUB, Singapore 408732

9. Changes to This Policy

9.1 This Policy may be updated from time to time to reflect changes in legal requirements or our business practices. Any significant changes will be posted on our website, and continued use of our services indicates your acceptance of those changes.